Sales
Ensure to meet the sales target and increase sales as per defined targets
Monitor and evaluate sales performance across the zone, taking corrective actions when necessary.
Conduct regular sales meetings to review performance, set objectives, and provide guidance to the sales team.
Ensure the implementation of sales programs and promotions to meet customer needs and boost sales.
Work towards increasing the dealer network in catchment areas
Ensure meeting AOP Target for Value Added Product (Basket)
Facilitate preparation of Dealer Engagement Plan/Formulating Dealer Policy and lead generation through BTL

Finance
Facilitate collection, realization and account reconciliation
Ensure achievement of sales & collections as per the defined target
Manage and ensure outstanding/ageing/overdue to be as per the specified guidelines
Ensure continuous monitoring of market prices and competitor prices to achieve best possible price
Increase sales per unit realization through lower discount & maintenance of DLP
Facilitate reconciliation of customer accounts





Customer Satisfaction
Build and maintain relationships with key customers, distributors, and stakeholders within the region.
Address and resolve customer complaints and feedback to ensure satisfaction and loyalty.
Identify and develop current business opportunities within the region
Ensure settlement of Claims and addressed of grievances
Ensure ease and accessibility at all service levels
Coordinate with internal departments to service customers as per the promised TAT
Seek customer feedback and facilitate redressal of any complaints/ issues
Ensure complete documentation for recent customer creation as per KYC norms
Work with channel partners for mutually beneficial relationship

Manpower Development
Identify and implement development initiatives for self and team (if any) to improve overall team capability
Focus on Attrition percentage, succession planning, sales productivity (Rs.

📌 Zonal Sales Head Kolkata
🏢 Asahi India Glass Limited (AIS)
📍 Kolkata