AVP – Distribution Support

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Business Descriptor
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of chance by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management,



Global Private Banking and Insurance.

Principal Responsibilities

Track the movement in Branch Channel Headcount on a weekly basis which includes tracking of active headcount, attrition as well as resource allocation planning in line with the country headcount envelope.
Responsible to liaise with frontline teams on regular basis for RM mapping, RM loading along with data purity, industry best practices to understand and identify emerging trends in consumer behavior.
Provide regular support to the frontline to generate and modify sec RM codes to ensure alignment on business mapping and business credit for all the channels.
Ensure the RM loading is aligned to the Global definitions and monitor the same on a monthly basis.
Apply relevant checks to the mapping change requests and ensure the same are actioned within the agreed TAT.
Prepare the monthly planner file used by D&A; team to kick off the incen

📌 Avp, Sales And Service Stream Management, Branch Network Mumbai
🏢 HSBC Global Services
📍 Mumbai