Junior Healthcare Assistant – US Voice Process (Night Shift)

Work Mode: Work from Office

Shift: Night Shift (US Hours)

We're hiring a Junior Healthcare Assistant for a US Voice Process. You'll support US healthcare providers by managing patient calls, documentation, and EHR data entry. Excellent US-accent English required.

Key Responsibilities
Handle inbound patient calls, faxes, and appointment scheduling/reminders
Review and correct patient progress notes for accuracy
Coordinate incoming/outgoing patient referrals
Process faxes, prior authorizations, lab reports, and chart prep
Maintain confidential patient records in EHR/EMR systems
Assign billing codes per insurance guidelines
Document all procedures accurately in patient notes
Review posted results and flag discrepancies




Report to Team Lead; collaborate with healthcare staff

Required Skills
Solid English proficiency (US accent preferred)
Typing speed: 30+ WPM
MS Office & EHR/EMR familiarity (added advantage)
Solid attention to detail and data accuracy

Preferred
Prior back-office healthcare experience
Experience working US shifts
Robust verbal, written, and interpersonal skills
Ability to work independently, meet deadlines

Perks: As per industry standards Pay: ₹17,000.00 - ₹20,000.00 per month

Benefits
Commuter assistance
Paid time off

Work Location: In person

📌 Junior Process Executive Saravanampatti
🏢 Aram Logistics Solutions
📍 Saravanampatti