Job Title: CHANGE MANAGER L3

City: Pune

State/Province: Maharashtra

Posting Start Date: 8/29/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building cutting-edge solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

For additional information, visit us at www.wipro.com.

Responsibilities

- Ensure each and every Change is recorded and approved before implementation.
- Ensure Changes are categorized and are approved as per the defined Process based on the Change category - Standard, Normal, Expedited, Emergency.
- Convene and chair CAB meetings; circulate the MOM of the CABs.
- Ensure no Unauthorized change is implemented which may potentially impact Production.
- Ensure Periodical audits in place as per Wipro and Customer process and close the Audit-gaps in the agreed timelines.
- Report to Management on the agreed Change KPIs and ensure effective change communication is in place.




- Ensure Change implementation is done as per the Implementation Plan with no manual errors through setting up 4-eye review for each of the Changes.
- Ensure each of the Changes is assigned with the Risk involved and that Wipro and Customer Processes are followed in the case of High-risk / High-impact Changes.
- Conduct Post Implementation Reviews and validate the change status against the defined Change success criterion.
- Bring in Service improvements to improve the overall Process maturity.

Key Skills and Competencies

- 8-10 years of ITSM experience in Change and other processes.
- ITIL V3 / 2011 Foundation or Intermediate certification.
- Capable of collaborating with Multiple Technical towers, facing the Customer, and coordinating with the Vendors.
- Effective Communication skills.

Mandatory Skills

- ITIL Incident Management.

Experience

- 5-8 Years.

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions.

To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we.

Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply now

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📌 CHANGE MANAGER (India)
🏢 Wipro
📍 India