Role & responsibilities
Familiar with CRM tools for managing leads, client information, follow-ups, and maintaining records.
Calling and following up with prospective leads.
Maintaining regular follow-ups with domestic and international clients.
Preparing and sharing quotations with domestic and international clients via email.
Managing and maintaining client and business data.
Updating and maintaining daily tracking sheets and records.
Maintaining and updating records in the internal system.
Handling customer queries and resolving issues promptly to ensure customer satisfaction.
Required Skills
Proficiency in CRM tools for lead and customer management.
Solid knowledge of Microsoft Excel and data management.
Valuable report writing and documentation skills.
Basic proficiency in Canva for creating qualified presentations and visual content.
Excellent verbal and written communication skills.