Sales Executive

Position

Sales Executive

Department

Retail Sales

Reporting To

Store Manager / Assistant Store Manager

Location

Store Location

Job Purpose

To drive store sales by delivering an excellent customer experience, understanding customer requirements, recommending suitable products, and converting walk-ins and leads into successful sales while maintaining the brand's service standards.

Key Responsibilities
Customer Handling & Sales
Welcome and engage customers entering the store.
Understand customer needs, preferences and budget.
Recommend appropriate products based on customer requirements.
Demonstrate product features, benefits, pricing and offers.
Handle customer queries and objections effectively.
Convert walk-ins, enquiries and leads into sales.
Achieve individual and store-level sales targets.
Customer Relationship Management
Build robust relationships with customers and encourage repeat purchases.
Follow up with customers on enquiries, quotations and pending purchases.




Maintain customer information and follow CRM processes.
Support customer engagement and loyalty initiatives.
Product Knowledge
Maintain solid knowledge of products, collections, pricing, offers and ongoing promotions.
Stay updated on recent launches and product features.
Communicate product information accurately to customers.
Store Operations
Maintain proper product presentation and store hygiene.
Follow company policies and SOPs related to billing, inventory and customer handling.
Coordinate with the Store Manager and other team members to ensure smooth store operations.
Ensure accurate handling of customer orders and documentation.
Sales & Performance
Monitor daily sales performance and work towards achieving assigned targets.
Identify opportunities for upselling and cross-selling.
Participate in promotional campaigns and store-level sales activities.
Share customer feedback and market insights with the Store Ma

📌 Sales Executive Pune (India)
🏢 KEEMTI
📍 India