Key Responsibilities
Monitor daily D2C courier pickups from Mother Warehouse and 3PL warehouses.
Ensure shipments are handed over to courier partners within defined SLA.
Track pending pickups and coordinate with courier partners for closure.
Monitor shipment ageing and delayed deliveries.
Track courier-wise delivery TAT.
Monitor NDR cases and ensure timely action.
Track RTO shipments and identify reasons for high RTO.
Coordinate customer reverse pickups and return shipments.
Follow up on lost, damaged or untraceable shipments.
Coordinate with warehouse, customer service and courier partners for shipment-related escalations.
Maintain courier-wise and warehouse-wise performance MIS.
Support the Senior Manager in courier performance reviews.
Support onboarding/testing of alternate courier partners.
Track claims and recoveries related to lost/damaged shipments.
Ensure proper closure of daily logistics exceptions.

Pay: ₹30,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Operation Executivec Logistics Ahmedabad
🏢 TECHNO SYSTEM
📍 Ahmedabad