At this budget, I would target someone with roughly 3–5 years of robust hands-on management/operations experience, rather than expecting a very senior corporate Operations Head.

The JD should emphasize execution, accountability and problem-solving, not strategic corporate operations.

Key responsibilities
Manage day-to-day company operations
Monitor Managers/Team Leads and hold them accountable
Track project deadlines and delivery
Monitor Upwork billing and productivity
Review DSR/Workfolio compliance
Identify operational gaps before they reach you
Coordinate with HR on attendance and employee issues
Handle routine employee conflicts professionally
Monitor quality and project performance
Prepare a concise daily/weekly operations report for you




Escalate only significant matters requiring your involvement

What I would look for

Must have:
Solid communication
Firm but respectful personality
Good people-management skills
Ability to handle difficult employees
Very organized
Doesn't avoid confrontation when accountability is required
Takes decisions independently
Problem-solver rather than excuse-giver
Comfortable with Excel/Google Sheets and basic reporting

Pay: ₹30,410.62 - ₹40,112.17 per month

Work Location: In person

📌 Operational Manager Sahibzada Ajit Singh Nagar
🏢 Webxeros Solutions
📍 Sahibzada Ajit Singh Nagar