Customer Service Executive Delhi (India)

Customer Service Executive Delhi (India)

12 Sep
|
Tata Capital
|
India

12 Sep

Tata Capital

India

Key Deliverables:

Lead Generation
Generate leads for ILSCV deals through interactions with DSE or through
channel partners/open market.

Customer Relationship Management
End to end customer relationship management including explaining product
offerings and resolving sales queries.
Cross-selling product offerings to customers.
Educates customers with information to build their understanding of issues
and capabilities.
Goes beyond their day-to-day work to assist customers in a positive manner.

Dealer Relationship Management
Maintaining relationship with assigned dealer.

Deal Processing
Collecting all pre-sanction and post sanction documents and performing
accurate data entries (RSPM, SAGE etc)

Internal Stakeholder Management
Interact with operations and credit team in order to ensure smooth processing
of loan application.

📌 Customer Service Executive Delhi (India)
🏢 Tata Capital
📍 India

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