Job DescriptionTCS Hiring for AWS Infra Support Engineer
NExperience Range: - 06 To 08 Years (Mandatory)
N(Note: Candidates below 6 years of IT experience shall not be considered)
NJob Locations: Bengaluru, Hyderabad
NJOB DESCRIPTION
nRole Overview:
NWe are seeking a skilled L1.5 Support Engineer with solid expertise in AWS infrastructure and production support. The candidate will be responsible for monitoring, troubleshooting, and maintaining cloud-based applications and infrastructure, ensuring high availability and reliability.
NKey Responsibilities:
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- Monitor application and infrastructure alerts and respond within SLA.
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- Perform initial troubleshooting, issue triaging, and escalate when required.
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- Manage incidents, service requests, and change requests using ServiceNow/Jira.
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- Ensure system uptime, performance, and reliability.
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- Collaborate with L2/L3 teams and development teams for issue resolution.
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- Maintain documentation and knowledge base articles.
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- Support deployment activities and CI/CD pipelines.
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nRequired Skills:
N1) AWS Infrastructure:
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- Experience with AWS services: EC2, EBS, ECS, EKS, RDS, S3, Load Balancer, Elastic Cache, IAM, Route 53, Lambda, Auto Scaling.
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- Basic knowledge of IAM roles and cloud security best practices.
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- Familiarity with Code Pipeline and CI/CD workflows.
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- Experience with AnsibleTower and Python scripting.
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n2) Monitoring & Ticketing Tools:
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- Hands-on experience with Datadog (Synthetic & RUM Monitoring).
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- Working knowledge of Splunk ITSI and AWS CloudWatch.
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- Experience in ServiceNow (CRQ, Incident, MIM, CTASK, SCTASK) and Jira.
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n3) Source Code Management:
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- Experience with GitHub for version control.
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- Knowledge of Nexus Repository management.
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n4)
Application Runtime & Middleware:
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- Experience with Apache Tomcat and Apache HTTP Server.
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- Support for Java-based applications.
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- Working knowledge of Adobe Experience Manager (AEM – Author, Publisher, Dispatcher, Cache).
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- Basic Python knowledge.
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n5) Operating Systems:
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- Hands-on experience with Linux (RHEL and Amazon Linux).
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- Knowledge of shell scripting, Linux commands, and SSL certificates.
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nMinimum Qualification:
N15 years of Full Time Education
NInterested candidates kindly share your updated resume to
[email protected] along with filling the following details to maximize your chances of getting calls from TCS. The details are as follows:
NSection 1: Basic Details:
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- Candidate Name:
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- Email ID:
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- Phone Number:
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- Current Location (City):
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- Preferred Location (City):
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nSection 2: Educational Details:
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- Highest Regular Full‐Time Qualification
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- (Diploma / Graduation /Post Graduation / Others)
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- 10th Completion Year
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- 12th / Intermediate Completion Year
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- Graduation Completion Year
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- Post‐Graduation Completion Year (if applicable)
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nSection 3: Work Experience:
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- Current Company Name
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- Total Experience (in years)
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- Number of Companies Worked
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- Employment Timeline
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- (Example: Company A – 2021 to Present, Company B – 2019 to 2021)
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nSection 4: Compensation Details:
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- Current CTC (in LPA)
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- Expected CTC (in LPA)
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- Notice Period
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- (Immediate / 15 Days / 30 Days / 60+ Days)
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nSection 5: Documentation & Compliance (Yes / No):
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- Valid ID Proof Available (Aadhar & Pan Card): (Yes/No)
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- Educational Documents Available: (Yes/No)
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- Employment Documents Available: (Yes/No)
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- UAN Number Available: (Yes/No)
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📌 Aws Infra Support Engineer (Karnataka)
🏢 Tata Consultancy Services
📍 Karnataka