13 Sep
|
Schellden
|
Hyderabad
13 Sep
Schellden
Hyderabad
? My Friend is HIRING | ASSISTANT MANAGER – COLLECTIONS | HYDERABAD ? Location:Ramanthapur, Habsiguda, Hyderabad Are you someone who LOVES numbers, thrives on targets, enjoys leading people and gets excited by data? Then this opportunity could be for you! ? We’re looking for an energetic, smart, passionate and hands-on Assistant Manager – Collections who can take ownership of centre operations and make things happen. This is an ALL-ROUNDER leadership role — People Manager + Trainer + Performance Coach + Data Champion + Auditor + Operations Leader. ? WHAT YOU’LL OWN • Drive day-to-day collections operations and achieve business targets
- Lead and mentor Team Leaders and collection executives
- Track calls, collections, productivity, conversions and SLA performance
- Analyse numbers and turn data into actionable insights
- Conduct performance reviews, coaching and training sessions
- Build a high-energy, accountable and performance-driven team
- Handle escalations and strengthen customer & employee experience
- Conduct quality checks, audits and process reviews
- Identify process gaps and implement smart improvements
- Manage workforce planning and daily manpower allocation
- Prepare MIS, dashboards and performance reports for management
- Partner with HR, Admin, IT and other teams to ensure smooth centre operations
- Maintain strong process discipline, compliance and documentation
- Keep the centre organised, efficient and execution-focused ? DATA & EXCEL ARE YOUR SUPERPOWERS! We are looking for someone who genuinely enjoys working with data and numbers. ⭐ Advanced working knowledge of MS Excel is essential
⭐ VLOOKUP is a must
⭐ Pivot Tables are a must
⭐ Comfortable working with MIS, dashboards, reports and large datasets
⭐ Ability to identify trends,
opportunities and performance gaps from numbers ? WHO ARE WE LOOKING FOR?
Someone who is: ? Energetic and passionate
? Smart and analytical
? Target-oriented
? A strong PEOPLE MANAGER
? A confident TRAINER & COACH
? Detail-oriented AUDITOR
? Data-driven and numbers-loving
⚡ Hands-on and execution-focused
? A problem solver and process improver
? Someone who leads from the front
❤️ Someone who genuinely enjoys building teams and achieving results In short — if you can manage PEOPLE, NUMBERS, PROCESS and PERFORMANCE, we want to meet you! ? EXPERIENCE • 5–8 years of experience in collections, telecalling, call centre or contact centre operations
- Experience managing Team Leaders and a sizeable operations team
- Strong exposure to collections performance management and MIS
- Graduation required; MBA is an added advantage ? IMPORTANT LOCATION REQUIREMENT The role is based at: Ramanthapur, Habsiguda, Hyderabad. For this role, we are looking for candidates who are based within approximately 5 km of the office, enabling excellent accessibility and a solid, consistent connection with the workplace. ? WHEN CAN YOU JOIN? We would love to meet professionals who are ready to jump-start their next opportunity in the coming days, weeks or at the latest next month. ? INTERESTED? If this sounds like YOU, Apply Now! Know someone who would be an amazing fit? ? Tag them. Refer them. Share this post. Sometimes the right opportunity is just one share away. ❤️ #Hiring #HyderabadJobs #CollectionsJobs #AssistantManager #OperationsManager #Collections #CallCenterJobs #BPOJobs #TelecallingJobs #TeamLeader #PeopleManager #ExcelJobs #MIS #VLOOKUP #PivotTable #HyderabadHiring #JobsInHyderabad #NowHiring #ImmediateHiring #CareerOpportunity
📌 Assistant Manager Collections (Hyderabad)
🏢 Schellden
📍 Hyderabad