Responsibilities
Monitor and support business-critical production applications.
Triage production incidents based on severity, business impact, and urgency.
Troubleshoot production issues across .NET, Angular, APIs, and PostgreSQL.
Provide timely workarounds and permanent fixes to minimize service disruption.
Analyze logs, stack traces, database queries, alerts, and application performance.
Identify root causes and deliver workarounds or permanent fixes.
Manage incidents through resolution and provide clear status updates.
Support CI/CD pipelines, GitHub workflows, deployments, and release validation.
Perform application testing during scheduled releases.
Document root-cause analyses, support procedures, and known issues.

Required Skills




68 years of application development and production-support experience.
Solid experience with .NET, C#, ASP.NET Core, Angular, REST APIs, and PostgreSQL.
Experience with GitHub Actions, CI/CD pipelines, and DevOps practices.
Experience using ServiceNow or robust willingness to quickly learn ServiceNow
Robust debugging, SQL, analytical, and communication skills.
Ability to learn quickly, work independently, and handle critical incidents.
Exceptional organization skills with zeal to establish and improve process.

📌 Production Support Developer Chennai
🏢 CES
📍 Chennai