Job DescriptionJob description:
NInternational Holiday Sales Specialist – Inside Sales
NLocation: Kolkata
NJob Type: Full time
NExperience: 2–5 years
NIndustry: International Travel / Luxury Travel / Tour Operator
NAbout the Role
nWeare looking for an experienced and target-oriented International Holiday Sales Specialist – Inside Sales to join our team.
NThe candidate will be responsible for converting inbound travel enquiries into confirmed international holiday bookings and generating revenue. This is a consultative sales role involving customer interaction, destination consultation, customized holiday proposals, follow-ups, objection handling, negotiation and closing.
NThe ideal candidate should have proven experience in selling international holiday packages/FITs, robust destination knowledge, excellent communication skills and a demonstrated ability to convert leads into revenue.
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Handle and respond to inbound international travel enquiries/leads received through website, digital marketing, WhatsApp, phone, referrals and other channels.
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Understand the customer's destination preferences, travel dates, budget, interests and expectations. N
Act as a travel consultant and recommend suitable international destinations, hotels, experiences and holiday packages. N
Prepare and present customized holiday proposals and itineraries. N
Work with internal product/operations teams and DMCs to develop competitive packages where required. N
Follow up systematically with prospective customers through calls, WhatsApp and email. N
Build trust and rapportwith customers throughout the sales process. N
Handle customer objections related to price, itinerary, hotels, destination and competition. N
Negotiate effectively while maintaining the company's required margins. N
Convert qualified leadsinto confirmed bookings and revenue. N
Identify prospects for upselling and cross-selling of hotels, room upgrades, transfers, exper