Job DescriptionJob Summary
NWe are looking for experienced and customer-focused Customer Service Executives to join our team for an international process.
NThe ideal candidate should have a minimum of 1 year of experience in International Voice or Chat Customer Service and should have excellent communication and customer-handling skills.
NKey Responsibilities
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Handle customer queriesthrough International Voice or Chat support. N
Understand customer requirements and provide accurate solutions. N
Respond to customer queries professionally and within the required time. N
Resolve customer concerns and complaints effectively. N
Customer-focused and qualified. N
Confident while communicating with international customers.



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Good at handling customer queries and resolving issues. N
Maintain accurate records of customer interactions. N

nRequirements
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Excellent verbal and written communication skills. N
Robust customer-handling and problem-solving abilities. N
Valuable listening and interpersonal skills. N
Basic computer knowledge. N
Willingness to work in rotational/UK shifts, if applicable. N
Candidates with international customer service experience will be preferred. N

📌 Customer Service Executive Alibag (India)
🏢 WNS
📍 India