Duties And Responsibilities
To achieve Branch target on indicators ?
Credit
Metrics / Operations Metrics / Gold Loan Metrics.
Training of Branch Sales on Policies &
Processes for Gold Loan / Consumer
Durables / Vehicle refinance /other Products as & when launched.
Ensuring policy adherence and meeting the TAT.
Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell &
CD business.
Checking &
Valuation of Gold.
Vaulting &
Safekeeping of Gold.
Ensuring adherence to Vaulting Process &
Policies.
Supporting Branch Cashier in resolution for Customer Service queries.
Provide Feedback to Regional /HO Authorities on Credit / Operations Process / Policies on a regular basis.
Data Analysis &
Sharing of best practices with team.
Coordinate with Sales & ensuring mechanism in place for processing of files within desired TAT.
Coordination with various HO / Cross functional departments & providing feedback.
Vendor Management (CPV / Gold Testing Vendor).
Ensuring Cost within Budget.
Support in Branch Admin Activities.
Maintain Minimal Errors in Audit Report published by HO.
Required Qualifications And Experience
Graduate / Post Graduate - Fresher
Positive Learner & conceptualization skills.
Valuable Team Player.
📌 Senior Executive Operations And Service Pendra
🏢 Bajaj FinServ
📍 Pendra
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