Job Description
Skill requirement :
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Experience in various areas of SDLC, with in depth of knowledge about various methodologies like Waterfall, Agile, Testing etc.n
Quality Management Focus with exposure to SDLC, ISO, CMMI, ITIL, ETOM, Agile / DevOps. Any certifications on these is preferredn
Analytical Skills, have exposure to Six Sigma, Lean or Total Quality Management conceptsn
Experience Defect, Prevention, Risk Management, Estimation, Configuration management, Process Improvement / Innovation etcn
Experience of Project Planning, Tracking & Monitoring, understanding of Software Metrics Definition & data Analysisn
Valuable Interpersonal, Written and Spoken Communication Skillsn
Skilled in Process audits, Metrics, Root cause analysis (RCA) & process improvementn

nRole :
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Reviewing entire / E2E development life cycle activities and work products to ensure Compliance with QMS processes like project planning, monitoring project performance GOALs, SLA & KPI monitoring, CIPs, training, configuration management, risk management etcn




Weekly monitoring of various health reports. collection and review of identified metrics.n
Steering the customization and implementation of Quality Strategy for the assigned portfolio, aligning to delivery leaders and other stakeholders‿ expectationsn
Capturing the Customer Satisfaction Levels, Facilitating Identification of Improvement Actions, Action Implementation thereby helping improve Customer Satisfactionn
Driving the implementation of delivery practices, tools, standards, models and frameworks across the assigned portfolion
Reviewing contracts before sign off, identifying contractual commitments, enabling effective tracking of commitmentsn
Driving effective risk management practices and initiatives across the portfolio, including early risk identification, mitigation and reportingn
Enabling the effective closure of internal / external assessment / audit findings by delivery t

📌 Quality Consultant Tamil Nadu (India)
🏢 Tech Mahindra
📍 India