About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Qualification-Necessary Requirement

Jr. Engineer Customer Order Provisioning:

Experience-Necessary Requirement

Bachelor of Engineering in Telecom or other allied subjects

0 to 2 years of Professional/Technical Experience in Telecom with valuable knowledge in Customer coordination.

Major Responsibilities

Customer coordination.
Field Engineer Coordination
Knowledge on FTTX Provision
Basic Telecom Concepts of FTTX

Key Performance Indicators

Turnaround time of requests within agreed SLA
Quality of pack completed to meet agreed SLA

Skill requirements Include skill requirements in domain, leadership and behavioral:

Valuable writing skills - for documentation, training, processes
Good understanding of OSP/ISP construction activities
Communicate with teams for any additional data / clarification required
Valuable analytical / problem solving skills

📌 Jr Customer Service Executive Chennai
🏢 Tata Communications
📍 Chennai