JD Shift Incharge

• To manage the entire functioning of the kitchen

• Able to manage group of people, Training and developing the people in the kitchen to the next level using the right tools, delivery boys, florist , dispatchers

• Achieving Kitchen Top Line & Bottom Line, responsible for the smooth and effective functioning of the center.

• Creating a outstanding customer pool and maintaining with the high retention and ratings in own and aggregator platforms

• Responsible for managing the assets of the center.

• Managing P&L;, Controlling the expenses within the budget and delivering profitability

• Maintaining the inventory at the kitchen level without any discrepancies. Center manager must ensure that sufficient inventory is available at the center to avoid being “out of stock”.

• Ensuring the compliance of team health and safety (Audits). The security and safety of the center is his responsibility.

• Managing the marketing promotion at kitchen level to ensure better customer ratings





• Handling customer complaints and giving the right solution on TAT.

• Managing agreed SLA’s with vendors, delivery partners and customers

• Managing the internal process & new launch audits to show the best operation excellence.

• Maintain license of the kitchen to handle the external audits (Gov.)

• Maintaining and tracking the employee attendance at the kitchen

• Plan & complete the kitchen level Training

• Valuable Communication skills & able to respond on mail

Skills and Qualification:
IHM/Graduate / Post Graduate
Valuable command on written/communicative English/Hindi or regional language
Comfortable in working on computer/laptop and printer
Comfortable in MS Word / MS Excel
Experience

3 - 5 Years
No. of Openings

2
Education

Graduate
Role

Shift Incharge
Industry Type

Call Centre / BPO / ITES / LPO
Gender

Male
Job Country

India
Type of Job

Full Time
Work Location Type

Work from Office

📌 Shift Incharge Bengaluru
🏢 Bake wish
📍 Bengaluru