Job Responsibilities
Coordinate with radiologists and reporting doctors regarding pending, urgent, and delayed reports.
Follow up with doctors regularly to ensure reports are completed within the required turnaround time (TAT).
Communicate with patients/centres regarding report status, report availability, and expected delivery time.
Coordinate with different diagnostic centres and branches regarding pending reports.
Maintain a proper daily report-pending and follow-up record in Excel.
Escalate delayed or urgent reports to the Reporting In-Charge/Management immediately.
Make calls and send messages to radiologists/doctors for report follow-up as per company protocol.
Maintain confidentiality of patient information and reports.
Ensure proper coordination between the reporting team, radiologists, technicians, reception staff, and centre in-charges.
Prepare daily/weekly reporting status and pending-report summaries for management.
Handle calls professionally and maintain positive communication with all doctors, staff, and patients.
Perform any other reporting-related duties assigned by management.

Pay: ₹5,000.00 - ₹6,000.00 per month

Work Location: In person

📌 Sr Telecaller Ambala (India)
🏢 UNISPITAL HEALTHCARE
📍 India