Position: Store Manager
Department: Retail / Store Operations
Reporting To: Cluster Head
Location: Samrala, Theog, Rampur (HP), Anni (HP), Karsog (HP), Nerwa, Rohru.
Experience: Minimum 5 Years
Job Purpose To manage the day-to-day operations of the store, achieve sales and profitability targets, ensure excellent customer service, maintain inventory accuracy, and lead the store team effectively.
Key Responsibilities
Sales & Business
Achieve monthly and annual sales targets.
Drive store revenue, conversion, average bill value, and customer retention.
Plan and execute promotional activities to increase sales.
Monitor daily/weekly/monthly store performance and take corrective actions.
Store Operations
Ensure smooth opening and closing of the store.
Maintain store presentation, visual merchandising, cleanliness, and hygiene.
Ensure compliance with company policies, SOPs, and operational standards.
Handle customer complaints and resolve issues promptly.
Inventory Management
Monitor stock levels and ensure optimum inventory availability.
Conduct regular stock audits and cycle counts.
Minimize stock loss, damage, expiry, and shrinkage.
Coordinate stock receiving, transfers, replenishment, and returns.
Team Management
Recruit, train, coach, and motivate store staff.
Prepare staff rosters and manage attendance and leave.
Set individual targets and conduct performance reviews.
Ensure discipline, grooming, and qualified behavior of the team.
Cash & Compliance
Ensure accurate cash handling and daily cash reconciliation.
Monitor billing and POS transactions.
Ensure adherence to statutory, safety, and security requirements.
Maintain required store records and reports.
Qualification Education: Graduate preferred; MBA/PGDM in Retail/Marketing is an advantage.
Experience: 3–7 years of relevant retail/store management experience.
📌 Store Manager Samrala (India)
🏢 Amartex
📍 India