Hiring for One of the Biggest Automobile Industry Leaders!
Are you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth? We are looking for energetic specialists for the role of Territory Service Manager.
Role: Territory Service Manager
Experience: 2 to 7 Years
Qualification
B.E / B.Tech (Mechanical, Automobile, Electronics & Electrical)
Key Responsibilities:
Drive workshop business growth through improvements in PM, load growth, and service performance.
Analyze workshop data, customer retention trends, and implement effective service strategies.
Support dealers in reducing operational inefficiencies and improving productivity.
Handle critical customer complaints and technical issues across the territory.
Manage technical campaigns, recalls, and product feedback escalation.
Enhance customer experience through implementation of service excellence initiatives.
Collaborate with dealer partners to improve process efficiency and business outcomes.
Must-Have Skills:
Dealer/Channel Management
Territory Management
Customer Service Operations
Workshop Operations
Customer Complaint Handling
Data Analysis & Reporting
Financial Acumen
Service Strategy Implementation
Technical Troubleshooting
Stakeholder Management
Negotiation & Communication Skills
Preferred Background:
Candidates from the Automobile Industry will be highly preferred.
What We're Looking For
Solid analytical and problem-solving skills
Target-oriented mindset
Ability to handle pressure and drive results
Excellent communication and stakeholder management capabilities
Passion for delivering exceptional customer experience
Interested candidates can share their updated CV at:
Please mention the following details while applying:
Current CTC
Expected CTC
Notice Period
Current Location
📌 Territory Service Manager Delhi
🏢 Taggd
📍 Delhi