Technical Support Executive – Passive

Location: Kolkata, West Bengal

Employment Type: Full-time

Experience: 2–3 Years

Qualification: 12th Pass

Job Summary

We are looking for a Technical Support Executive to support and maintain passive network infrastructure and ensure smooth day-to-day operations. The ideal candidate should have practical knowledge of structured cabling, network infrastructure equipment and basic troubleshooting.

Key Responsibilities
Handle installation, maintenance and troubleshooting of passive network infrastructure.
Work with structured cabling, LAN cables, patch panels, racks and related network components.
Perform cable dressing, labelling, termination and connectivity checks.
Inspect network racks, patch panels and cabling to identify faults or connectivity issues.
Assist in installation and maintenance of network infrastructure at customer or project locations.
Perform basic testing and troubleshooting of cable connectivity and physical network issues.
Coordinate with technical teams for resolving infrastructure-related issues.
Maintain proper documentation of installations, maintenance activities and reported issues.




Ensure proper cable management, housekeeping and safety standards at work locations.
Conduct regular checks to identify damaged cables, loose connections or other physical issues.
Follow technical procedures and project guidelines during installation and maintenance activities.
Travel to customer/project locations as required.

Required Skills & Qualifications
12th Pass or equivalent qualification.
2–3 years of relevant experience in technical support or network infrastructure.
Practical knowledge of structured cabling and physical network setup.
Familiarity with LAN cables, patch panels, racks and basic connectivity equipment.
Positive troubleshooting and problem-solving skills.
Ability to identify and resolve basic physical connectivity issues.
Valuable communication and coordination skills.
Willingness to work at customer/project sites when required.
Ability to work effectively with technical teams.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks
Paid sick time
Paid time off

Work Location: In person

📌 Technical Support Executive Kolkata (India)
🏢 Nexthire solutions
📍 India