Operational Excellence
Oversee daily ticket queues and ensure SLA compliance.
Monitor long-running or stalled tickets and take corrective action.
Handle a defined number of tickets weekly to maintain technical proficiency.
Unblock high-priority or complex cases to maintain workflow continuity.
SQL ,API support
📌 Technical Support Manager Hyderabad
🏢 Recruise: Executive Search and Talent Advisory
📍 Hyderabad
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