Role Summary:

The Restaurant Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring excellent guest experience, productive team management, sales growth, and adherence to company standards.

Key Responsibilities:
Manage daily restaurant operations, including opening, closing, and shift execution.
Ensure high standards of guest service and resolve customer concerns promptly.
Monitor sales, labor cost, food cost, and overall outlet profitability.
Lead, train, motivate, and schedule restaurant staff.
Ensure compliance with hygiene, food safety, and company SOPs.
Maintain inventory controls and coordinate with kitchen and supply chain teams.
Monitor service quality, product consistency, and outlet cleanliness.
Achieve sales targets and drive local store marketing initiatives.




Prepare daily, weekly, and monthly operational reports.

Requirements:
3–8 years of experience in restaurant, QSR, café, or hospitality operations.
Solid leadership, communication, and problem-solving skills.
Valuable understanding of P&L;, food cost, labor cost, and inventory management.
Ability to manage teams and deliver exceptional guest experiences.
Proficient in POS systems and basic reporting tools.

KPIs:
Sales Growth
Guest Satisfaction Scores
Food Cost & Labor Cost Control
Outlet Profitability
Team Retention & Training Compliance
Hygiene & Audit Scores

📌 Restaurant Manager Gurugram
🏢 Divina Hospitality Private
📍 Gurugram