Customer Support Executive – Voice and Sales process
Company: Teleperformance Global Services Private Limited
Location: Hebbal, Bengaluru
Job Type: Full-Time
Hiring: Immediate Hiring
Job Summary: Teleperformance is hiring Customer Support Executives for a voice process and Sales process to handle customer queries, resolve concerns, and provide excellent customer service and convert them to leads for sales.
Handle customer queries through voice calls
Understand customer requirements and provide suitable solutions
Promote and explain relevant products/services to customers
Identify sales opportunities and achieve assigned targets
Handle customer concerns and resolve issues professionally
Maintain accurate records of customer interactions
Deliver excellent customer service while meeting quality and sales targets
Eligibility Criteria
Qualification: 12th Pass / Any Graduate
Experience: Freshers & Experienced candidates can apply.
Gender: Male & Female candidates eligible.
Employment: Full time.
Language Requirements
English + Telugu
English + Malayalam
Fluent communication in the required regional language is preferred.
Shift Timings: Morning Shifts or Evening Shift
Evening Shift: 4:00 PM – 12:00 AM / 1:00 AM
Shift timings may vary based on process requirements.
Required Skills: Good communication skills.
Basic computer knowledge.
Customer handling and problem-solving skills.
Good listening and interpersonal skills.
Willingness to work in rotational shifts.
Salary & Perks
CTC: ₹20,000/month
Take-Home: ₹16,500/month
Attendance Bonus: ₹1,000 every 3 months
Travel Allowance: Provided every 3 months
Ideal Candidates: Freshers and experienced candidates with robust English + Malayalam or English + Telugu communication skills can apply and build their career in customer support and BPO voice processes.
📌 Customer Support Executive Bengaluru
🏢 Teleperformance Global Services Private
📍 Bengaluru
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