Frontend Arts brings together deep industry expertise and the latest IT advancements to deliver world-class digital transformation services to our clients. We partner with leading companies across industries to create cutting-edge solutions that drive performance and growth. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable.
Experience:
8 to 12 Years
Primary Skill:
Blue Yonder WMS (Discrete) 2020 and Above
Key Responsibilities
- Provide functional and technical support for Blue Yonder WMS (Discrete) applications while meeting client-defined SLAs.
- Troubleshoot and resolve application incidents, ensuring minimal business disruption and timely issue resolution.
- Analyze application logs and system data to identify, diagnose, and resolve issues with quick turnaround times.
- Perform root cause analysis (RCA) for recurring incidents and implement permanent corrective solutions.
- Troubleshoot and resolve interface issues between BY WMS and upstream/downstream systems.
- Conduct end-to-end testing, validation, and support for system enhancements, patches, and fixes.
- Monitor application performance and proactively address system-related issues.
- Deploy Blue Yonder-provided patches and support system maintenance activities.
- Perform system data backup and recovery activities as required.
- Support customer product-related queries and provide resolution guidance.
- Guide support teams and business users, and conduct super-user training sessions whenever required.
- Work independently on support and enhancement activities with minimal supervision while delivering high-quality results.
Required Skills & Experience
- 8-12 years of hands-on experience in Blue Yonder WMS (Discrete), preferably on versions 2020 and above.
- Strong functional and technical expertise in
📌 Blue Yonder (Hyderabad)
🏢 Frontend Arts
📍 Hyderabad
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