Job SummaryWe are looking for an enthusiastic and customer-focused In-Shop Sales Staff member to assist customers, understand their requirements, recommend suitable products, and achieve sales targets. The ideal candidate should have good communication skills, a positive attitude, and a strong interest in sales and customer service.
Key ResponsibilitiesWelcome and assist customers visiting the store.
Understand customer requirements and recommend suitable products.
Explain product features, benefits, pricing, offers, and warranties.
Demonstrate products and answer customer questions effectively.
Generate sales and achieve assigned monthly/weekly targets.
Maintain proper product displays and ensure the shop is clean and organized.
Prepare quotations, invoices, and other sales-related documents when required.
Follow up with customers to convert enquiries into sales.
Maintain positive relationships with existing and current customers.
Handle customer concerns professionally and coordinate with the relevant team for resolution.
Maintain accurate records of sales, customer enquiries,
and stock requirements.
Stay updated about new products, offers, and competitor activities.
Follow company policies and sales procedures.
Required Skills & QualificationsMinimum 10th/12th pass; graduate preferred.
Previous experience in retail/in-shop sales is an advantage.
Positive verbal communication and interpersonal skills.
Customer-friendly and confident personality.
Ability to understand customer needs and persuade customers appropriately.
Basic computer knowledge.
Ability to work toward sales targets.
Willingness to learn about products and industry trends.
Preferred CandidateSales-oriented and self-motivated.
Presentable and professional.
Positive attitude with good customer-handling skills.
Able to work independently as well as within a team.
Prior experience in retail, showroom, electronics, automobile, furniture, FMCG, or similar sales environments will be an added advantage.