The
Specialist (Procurement)
in his role assists SoftwareOne’s customers in providing price quotes from publishers and updating them in ERP System as per standards within SLA. Acting as a liaison SoftwareOne’s subsidiaries and various publishers and suppliers, the team handles a wide range of tasks that drive business growth with efficiency, accuracy, and speed.
Responsibilities include leading customer data, handling price inquiries & coordinating renewals along with publisher expertise of basic level. This role significantly improves customer relationships and optimizes operational efficiency throughout these activities.
Roles and Responsibilities
- Responsible for prioritizing quotes from publishers and suppliers.
- Maintains basic level knowledge of service and solution offerings specific to publisher and is a customer facing resource for sales activities alongside SoftwareOne resources.
- Researches and gathers all vital information to complete tasks.
- Communicates promptly and effectively via emails, reports, and reminders.
- Achieves organizational goals by adopting recent and diverse requests and finding opportunities to improve job performance.
- Supports requests from customers, partners, sales representatives, and other operations team members.
- Collaborates with internal and external partners to achieve procurement objectives.
- Establishes and maintains relationships with publishers and distributors.
- Serve as the Subject Matter Expert on publisher’s Products and Licensing for internal contacts and customers
- Performs additional duties as assigned by management.
- Leads multiple tasks simultaneously, completing work within allocated time frames as an individual contributor.
Job Requirements
- Bachelor’s/Master’s Degree or equivalent experience in Business Administration, supply chain (preferred)
- Excellent written & verbal skills.
- 4-7 year’s/prior experience in software procurement and customer-facing roles
- Experience collaborati