Application Support Analyst (Chennai)

Application Support Analyst (Chennai)

13 Sep
|
Hitachi
|
Chennai

13 Sep

Hitachi

Chennai

Location:
Chennai, Tamil Nadu, India
Job ID:
R0130389
Date Posted:
2026-05-26
Company Name:
HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED
Profession (Job Category):
Engineering & Science
Job Schedule:
Full time
Remote:
No
Job Description:

The opportunity:
A VMWare support skilled who can support Vcloud infrastructure for seamless business profess flow for Hitachi energy business

How you'll make an impact:
- Cloud & Virtualization Management: Deploy, configure, and administer VMware vSphere, ESXi, vCenter, and VMware Cloud Director (VCD) infrastructure.
- Incident Management & Troubleshooting: Provide L2/L3 support to resolve escalated operational issues, critical incidents, and performance bottlenecks. Perform root cause analysis (RCA) for major incidents and recurring issues, and support problem and change management activities in accordance with ITIL best practices.
- Tenant & Resource Operations: Manage multi-tenant virtual data centers, organization vApps, catalog services, and self-service provisioning portals via VMware Cloud Director.



Handle service requests related to resource allocation, virtual machine provisioning, networking, and access management.
- Maintenance & Lifecycle Management: Perform regular software upgrades, patch updates, and backups/restores for VMware appliances and hosts. Plan and execute maintenance activities while minimizing service disruptions and adhering to change management procedures.
- Collaboration & Documentation: Work with cross-functional network, storage, and security teams to resolve underlying infrastructure issues and maintain accurate system documentation. Ensure timely updates of operational procedures, RCA reports, knowledge articles, and service records to support continuous service improvement.
- Coordinate with Project/Tender Team efficiently Identify the risk and opportunities effectively.
- You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and g

📌 Application Support Analyst (Chennai)
🏢 Hitachi
📍 Chennai

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