Job DescriptionGreetings from TCS..
nTCS is hiring for the role "Microsoft Dynamics CRM Admin".
nLocation : Hyderabad
nExperience: 6 to 8 years
nJob Requirements:
nOverall, 6–8 years of experience in IT administration
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- Minimum 4 years of expertise in Power Platform administration.n
- Strong experience in Dynamics 365 CRM administration, environment management, user and security administration.n
- ,Proven ability to lead teams and manage customer-facing roles.n

nKey Responsibilities:
n6 to 8 + years of Power Platform administration
nEnvironment Management
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- Create, configure, and manage Dynamics 365 CRM environments (Dev, Test, UAT, Production) via Power Platform Admin Center.n
- Perform environment copy, reset, and removal as per organizational policies.n
- Monitor workplace health and resolve issues related to access, performance, and configuration.n

nUser & Security Administration
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- Manage user access, security roles, and security groups.n
- Coordinate with Environment Owners for role assignments and privilege escalations.n




- Ensure compliance with PIM (Privileged Identity Management) and tenant-level security standards.n

nStorage & Resource Management
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- Monitor Dataverse storage usage (Database, File, Log).n
- Advise on storage compliance and coordinate cleanup or purchase of additional capacity.n
- Track and report resource utilization (apps, flows, portals, Power Pages sites).n

nGovernance & Compliance
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- Implement and enforce ALM (Application Lifecycle Management) best practices.n
- Maintain SOPs for environment setup, mailbox activation, and portal configuration.n
- Ensure adherence to Microsoft licensing and subscription requirements.n

nIssue Resolution & Support
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- Act as L3 support for tenant-level issues in Dynamics 365 CRM and Power Platform.n
- Engage with Microsoft Support for escalations and troubleshooting.n
- Provide KT (Knowledge Transfer) sessions and documentation

📌 Microsoft Dynamics CRM Admin (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad