Job DescriptionAbout the Role
NWe are hiring Language Experts / Lexical Transcribers to support a voice bot annotation project involving real customer speech. The role requires accurate transcription and audio segmentation in accordance with detailed client annotation guidelines. The project will begin with a calibration team and progressively scale across additional Indian languages.
NLanguages: Hindi, Tamil, Telugu, Malayalam, and Kannada.
NQualification: Finance graduates with prior transcription experience and a typing speed of more than 50 words per minute.
NLocation: Pune, Maharashtra.
NMode of Work: Onsite.
NKey Responsibilities
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- Transcribe customer-side voice bot call recordings accurately in the assigned target language. N
- Segment only the primary customer speech and follow the prescribed segmentation rules, including minimum segment duration and non-overlapping segments. N
- Produce lexical transcription without punctuation or special symbols and use the appropriate target-language script. N
- Write numbers, dates, digits, abbreviations,



and English loan words in the required lexical format while maintaining consistent spelling. N
- Apply contextual correction only when the intended word is unambiguous from the sentence context;
otherwise preserve whatis actually spoken or use the prescribed unintelligibility handling. N
- Identify and appropriately handle distorted, unintelligible, IVR, non-target-language, background-speech, and overlapping-audio cases as defined in the guidelines. N
- Use the tag only for genuinely unintelligible content and follow project quality limits. N
- Incorporate calibrationand QA feedback promptly and maintain agreed quality and turnaround expectations. N
- Escalate unclear or exceptional cases through the defined operations process rather than making unsupported assumptions. N

nRequired Qualifications
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- Graduate in Finance N
- High proficiency in at least one of the required project

📌 Language Expert (India)
🏢 iMerit
📍 India