. In this role, you'll provide excellent customer service to our global clients, helping to resolve their queries and issues efficiently.
Responsibilities
- Handle customer inquiries via phone in a qualified and friendly manner.
- Resolve customer issues and provide solutions promptly.
- Maintain accurate records of customer interactions and transactions.
- Follow Teleperformance’s guidelines and procedures to ensure high-quality service.
- Work collaboratively with team members to improve customer satisfaction.
Requirements
- Graduate or equivalent educational qualification.
- Previous experience in a customer service role, preferably in an international voice process.
- Excellent spoken and written English skills.
- Ability to work flexible hours, including night shifts.
- Reliable internet connection and a quiet, distraction-free workspace at home.
- Strong problem-solving skills and attention to detail.
Kindly share your resume to @
Salary-24-27 takehome
Location Mohali,