Position: General Manager
Location: Lonavala (Pune District, Maharashtra)
Company : We are hiring on behalf of our client, a well-established Luxury Hospitality and Experiential Leisure group in India, known for its premium Resort with immersive guest experiences in a scenic location at Lonavala. More such Destinations are in the process of being added to its portfolio.
The Organisation is recognized for delivering high-quality, design-led hospitality offerings with a strong emphasis on sustainability, local integration, and curated experiences. With a growing footprint of multiple properties, the Group continues to expand through strong brand positioning and strategic market penetration.

Role Overview : We are looking for an experienced Hospitality professional to lead the operations of a Luxury Resort Hotel at Lonavala. The GM will be responsible for driving operational excellence, enhancing hotel profitability, ensuring exceptional guest experiences, and building long-term relationships Clients.
The role requires a hands-on leader who can work closely with the hotel team,



and serve as the primary operational representative for Owners and Clients. The focus is on maximizing asset performance through solid operational controls, people leadership.

Key Responsibilities:
Operations Leadership
- Lead day-to-day operations of a 60 keys all villa Luxury Property (capacity in the process of being Doubled soon alongwith Convention Centre) spread over 26 acres.
- Ensure consistent implementation of brand standards, SOPs, and service excellence.
- Drive improvements in RevPAR, GOP, EBITDA, guest satisfaction, and operational efficiency.
- Monitor operational KPIs through regular reviews with hotel leadership teams.
- Ensure compliance with quality, statutory, safety, and brand requirements.

Relationship Management
- Serve as the primary operational point of contact for hotel owners/ Corporate office.
- Build trusted relationships through transparent communication and pro

📌 General Manager (Pune)
🏢 SMA - Strategic Management Alliance
📍 Pune