What I’ll be doing – your responsibilities
- Manage vendor-released threat, vulnerability and lifecycle programmes across supported network technologies and customer environments.
- Review Cisco and relevant network platform advisories, end-of-life/end-of-support notices, security bulletins and recommended software releases.
- Perform seed file / estate analysis against vendor advisories to identify impacted devices, software versions, exposure and remediation scope.
- Assess technical risk, business impact, urgency, complexity and operational value before recommending remediation or lifecycle actions.
- Prepare vulnerability and lifecycle reports for internal operational governance, customer review and stakeholder communication.
- Raise, review and progress changes in line with ITIL change management, customer policy and BT operational control requirements.
- Create implementation inputs, rollback considerations, test evidence and deployment readiness checks before handover to Operations.
- Work closely with vendors, design teams,



service operations and customer stakeholders to validate fixes, upgrades and remediation approaches.
- Support incident, problem and service improvement activities where recurring faults or vulnerabilities require planned remediation.
- Maintain accurate documentation, remediation trackers, risk registers and audit evidence for lifecycle and vulnerability management activities.
- Share knowledge with peers, support cross-skilling, and contribute to continuous improvement of lifecycle and vulnerability processes.
- Respond to priority operational requirements and support 24x7 technical escalation when lifecycle or vulnerability activity impacts service.

The technical skills needed
- Strong hands-on experience in configuration, troubleshooting and lifecycle support of Cisco routers and switches across enterprise and service provider environments.
- Positive working knowledge of Cisco routing/switching platforms including ISR/ASR, Catalyst, Nex

📌 Hiring: Life Cycle (Kolkata)
🏢 BT Group
📍 Kolkata