Customer Service Associate
at Traya Health

Location: Hyderabad | Bangalore | Pune | Thane

About Traya Health
At Traya Health, we’re on a mission to help people achieve better health through personalised, science-backed solutions. We’re looking for customer-focused professionals who are passionate about creating meaningful customer experiences and want to grow with a purpose-driven team.
Role: Customer Service Associate
As a Customer Service Associate, you will be responsible for engaging with customers, understanding their needs, providing the right support, and ensuring a smooth and positive customer experience throughout their journey with Traya.

Key Responsibilities
- Interact with customers professionally and understand their queries, needs, and concerns..
- Provide accurate information and appropriate assistance to customers..
- Build strong customer relationships through effective communication and active listening..
- Resolve customer queries efficiently while maintaining a high standard of service..
- Ensure a seamless customer experience across interactions..




- Coordinate with internal teams wherever required to address customer concerns..
- Maintain professionalism, empathy, and a customer-first approach in every interaction..
- Meet assigned service and performance objectives while maintaining quality standards..

What We’re Looking For
- Graduation is mandatory for all candidates..
- Prior experience in Retail, Hospitality, or Aviation is required..
- Excellent English communication skills — verbal and written communication must be top-notch..
- Solid interpersonal and active listening skills..
- Customer-first mindset with a positive and empathetic approach..
- Ability to handle customer queries professionally and confidently..
- Strong problem-solving and communication abilities..
- Comfortable working in a fast-paced, customer-centric environment.

Preferred Industry: Candidates with experience in Retail, Hospitality, or Aviation
Education: Gradua

📌 Customer Service Associate (Hyderabad)
🏢 Traya
📍 Hyderabad