Network CISCO Voice Engineer
Hybrid
Hyderabad/Bengaluru
Exp: 8+ yrs
Mandatory Skills: Network CISCO Voice, CUCM, Cisco Unity Connection, Ribbon SBC/PSX

About the role:
We are looking for an experienced Voice Networking / Unified Communications Engineer to provide L2/L3 operational support for enterprise voice and collaboration infrastructure.
The candidate should have strong hands-on experience in Cisco CUCM, Cisco Unity Connection, Ribbon SBC and Ribbon PSX, along with good knowledge of SIP-based voice communication.
The role will focus on voice infrastructure administration, production support, troubleshooting, incident resolution, and maintaining high availability of the enterprise telephony environment.

Preferred candidates should have hands-on experience with:




- Cisco Unified Communications Manager (CUCM)
- Cisco Unity Connection
- Ribbon Session Border Controller (SBC)
- Ribbon PSX
- Voice infrastructure operations, troubleshooting, and incident management

Desired Skills:
- Solid communication skills (written and verbal)
- Ability to manage high risk production changes with precision
- Excellent organization, documentation, and time management skills
- Proven ability to work independently while collaborating with distributed teams
- Comfortable operating in fast paced, capacity constrained environments

📌 Network CISCO Voice Engineer (Bengaluru)
🏢 Mphasis
📍 Bengaluru