System Support Engineer (Bengaluru)

System Support Engineer (Bengaluru)

13 Sep
|
Vimaan
|
Bengaluru

13 Sep

Vimaan

Bengaluru

Company Description Vimaan is transforming warehouse and distribution center operations through AI-powered computer vision, delivering real-time inventory intelligence that goes beyond basic visibility and tracking. Instead of relying on slow, error-prone manual counting and barcode-based systems, Vimaan’s platform provides a live, reconstructed view of physical inventory that enables accurate, automated data capture and reconciliation. Its core products—StorTRACK, PalletSCAN, and ParcelSCAN—streamline cycle counting, inbound receiving, and outbound shipping while helping organizations significantly reduce labor costs and move toward near-perfect inventory accuracy. Vimaan is an Amazon portfolio company, recognized by Gartner, and is already deployed in some of the world’s largest warehouses and distribution centers. Applicants can learn more about the company’s technology and customers at vimaan.ai.
About the Role
We are looking for experienced engineers (2 to 5 years)



who are well versed with end-to-end Linux System with a robust L2 support orientation to join our Technical Operations team in Bangalore.
In this role, you will own the stability, performance, and security of our Linux-based systems, while also serving as a key escalation point for customer-reported issues across our product portfolio.
You will follow defined SOPs to triage, diagnose, and resolve customer escalations in real time — and when issues require deeper expertise, you will own a structured handoff to L3 engineering with full context and documentation. This role sits at the intersection of technical operations and customer support, making it ideal for someone who combines strong technical depth with a service-first mindset.
Key Responsibilities
System Administration & Operations
- Install, configure, and maintain Ubuntu/Linux and RHEL/CentOS operating systems and software packages.
- Monitor system performance, troubleshoot server issues, and ensure high availability and reliability of Linux-

📌 System Support Engineer (Bengaluru)
🏢 Vimaan
📍 Bengaluru

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