Job Description – BPM Administrator

Position: BPM Administrator
Experience: 7+ Years
Vacancies: 1
Location: Noida
Employment Type: Full-time

Role Summary

We are looking for an experienced IBM BPM/BAW Administrator responsible for the administration, operations, maintenance, and support of IBM Business Process Management (BPM) / Business Automation Workflow (BAW) platforms. The candidate will be responsible for ensuring high availability, performance, security, and reliability of the BPM/BAW environment in a 24×7 production support setup.

Key Responsibilities
- Provide 24×7 Operations & Maintenance (O&M;) support for IBM BPM/BAW environments.
- Perform day-to-day administration, configuration, monitoring, and maintenance of BPM/BAW platforms.
- Carry out patching, upgrades, fixes, and version upgrades in accordance with approved change-management procedures.
- Monitor system health, capacity, availability, and performance, and perform performance tuning and optimization as required.




- Troubleshoot and resolve L1/L2/L3 incidents and technical issues related to IBM BPM/BAW infrastructure and application environments.
- Analyze recurring issues and implement appropriate root-cause analysis (RCA) and corrective actions.
- Coordinate with the IBM/OEM support team for complex technical issues and raise/manage PMRs (Problem Management Records).
- Support Data Center (DC) and Disaster Recovery (DR) operations and ensure readiness of the DR setting.
- Participate in and execute DR drills, testing, and planned switchovers/failovers.
- Ensure compliance with defined SLAs, operational procedures, security requirements, and change-management processes.
- Maintain technical documentation, operational procedures, configuration records, incident reports, and other required documentation.
- Prepare and maintain periodic operational and performance reports for stakeholders.
- Coordinate with application, infrastructure, database, network, security, and OEM teams for issue resol

📌 BPM Administrator (Noida)
🏢 RENOVISION AUTOMATION SERVICES PVT.LTD
📍 Noida