13 Sep
|
Sharp Brains
|
Ahmedabad
13 Sep
Sharp Brains
Ahmedabad
Skill Set: Deskside Support Technician level 1
Days per week: Dispatch on demand
Location:Ahmedabad India
Contract: B2B/Freelance
Roll Type: dispatch on demand
Language: English & Local Language
Key Responsibilities:
1. Provided first-level technical support for desktop and laptop hardware, software, and peripheral-related issues.
2. Responded to and resolved incidents and service requests through ticketing systems within agreed SLAs.
3. Performed basic IMAC (Install, Move, Add, Change) activities for end-user devices and workstations.
4. Installed, configured, and supported Windows operating systems, Microsoft Office, Outlook, and standard business applications.
5. Assisted users with password resets,
📌 End User Support Specialist (Ahmedabad)
🏢 Sharp Brains
📍 Ahmedabad