Job Description
This is a strategic leadership role responsible for managing productive collections, resulting in minimizing roll-forwards and maximizing recoveries across the pan-India in our Loan Against Property (LAP) portfolio, to deliver lower credit costs. This role specifically drives structural resolutions for hard buckets (60+ DPD), Gross NPA reduction, and write-off recoveries. The position commands an aggressive execution of statutory recovery mechanisms, active management of legal enforcement agencies, and deep utilization of data analytics to protect the organization's asset quality.
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nKey Responsibility Areas (KRAs)
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- Hard Bucket & NPA Portfolio Management: Formulate and execute pan-India dynamic collection strategies for accounts in 60+ DPD and structural NPA stages to prevent slide into higher provisioning bands.n
- Statutory Legal Enforcement: Directly spearhead legal recovery actions under the SARFAESI Act (Section 13, Physical Possessions, DM/CMM approvals), Section 138 of NI Act, Arbitration, and Insolvency and Bankruptcy Code (IBC) protocols.n




- Repossession & Auction Governance: Oversee the asset enforcement value chain including resolution agencies, legal advisors, valuers, and structural repossession vendors. Conduct fair-market auctions for quick asset liquidation.n
- One-Time Settlement (OTS) & Restructuring: Structure, review, and approve commercially viable OTS proposals and complex loan restructuring cases within delegated authority matrix to optimize absolute value recovery.n
- Agency & Vendor Empanelment: Identify, evaluate, empanel, and monitor specialized pan-India recovery agents and enforcement agencies, establishing stringent SLAs, compliance oversight, and dynamic payout structures.n

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nKey Performance Indicators (KPIs)
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- Gross NPA (GNPA) Reduction: Percentage reduction in the overall GNPA pool quarter-on-quarter against defined budget benchmarks.n
- Hard Bucket Resolution Rate: Rollback and resolutio

📌 Head Collections (Mumbai)
🏢 Hiranandani Financial Services
📍 Mumbai