This is a strategic leadership role responsible for managing productive collections, resulting in minimizing roll-forwards and maximizing recoveries across the pan-India in our Loan Against Property (LAP) portfolio, to deliver lower credit costs. This role specifically drives structural resolutions for hard buckets (60+ DPD), Gross NPA reduction, and write-off recoveries. The position commands an aggressive execution of statutory recovery mechanisms, active management of legal enforcement agencies, and deep utilization of data analytics to protect the organization's asset quality.

Key Responsibility Areas (KRAs)
- Hard Bucket & NPA Portfolio Management: Formulate and execute pan-India dynamic collection strategies for accounts in 60+ DPD and structural NPA stages to prevent slide into higher provisioning bands.
- Statutory Legal Enforcement: Directly spearhead legal recovery actions under the SARFAESI Act (Section 13, Physical Possessions, DM/CMM approvals), Section 138 of NI Act, Arbitration, and Insolvency and Bankruptcy Code (IBC) protocols.
- Repossession & Auction Governance:



Oversee the asset enforcement value chain including resolution agencies, legal advisors, valuers, and structural repossession vendors. Conduct fair-market auctions for quick asset liquidation.
- One-Time Settlement (OTS) & Restructuring: Structure, review, and approve commercially viable OTS proposals and complex loan restructuring cases within delegated authority matrix to optimize absolute value recovery.
- Agency & Vendor Empanelment: Identify, evaluate, empanel, and monitor specialized pan-India recovery agents and enforcement agencies, establishing stringent SLAs, compliance oversight, and dynamic payout structures.

Key Performance Indicators (KPIs)
- Gross NPA (GNPA) Reduction: Percentage reduction in the overall GNPA pool quarter-on-quarter against defined budget benchmarks.
- Hard Bucket Resolution Rate: Rollback and resolution efficiency percentage in the 60+ DPD structural portf

📌 Head Collections – Hard Bucket (Mumbai)
🏢 Hiranandani Financial Services
📍 Mumbai