Job Title: Global Testing Delivery Leader (QA Director)

Reporting To: Account Delivery Head

Location: Noida (preferable)

Skills: Testing Delivery Management, TCOE Setup and solutioning, E2E Test Automation, Quality Engineering, Test Estimations and resource planning, Innovation and Continuous improvements, ERP Testing, CRM Testing, AI lead Testing solutions, Non-Functional Testing, Communication and Reporting, Stakeholder Management, Project/Program Management along with Tracking program level risk and issues.

Job Description:

The geography delivery Testing leader who will have complete Delivery, capability and presales ownership for testing services portfolio. He/ She will assume overall responsibility for Testing Project/Programs, stakeholder management, P&L; for testing portfolio, Creating innovative solutioning, best practice and accelerators. Ensure the KPI and metrics are tracked and presented. Drive value adds and track the saving across projects.

Responsibilities




- Looking for a very Solid QA delivery leader driving TCOE and should have proven experience in handling large engagement customers which have multiple tracks of the project.
- Responsible for Testing Project, Resource Planning and P&L; Ownership
- Manage 120+ Team with Carrier growth, Appraisals and Trainings
- Conduct governance meetings with Sr. stakeholders and ensure project escalations are managed
- Ensure Improvements by AI usage and implementation of new solution and run continuous improvements
- Estimations as per client requirements
- Ensure regular participation in execution for complex ERP, Salesforce and digital transformation projects within the portfolio, track outcomes and facilitate risk mitigation and issues resolution
- Manage Automation solution and ensure Automation coverage improvements, ROI and Time to Market
- Hands-on experience in setting up TCOEs;
implementing test process frameworks and STLC in ERP systems (preferably SAP / Oracle / JDE) and CRM (Salesforce) implemen

📌 Global Testing Services Lead (Noida)
🏢 Birlasoft
📍 Noida