Job Description
Designation: VP- Operations
nYears: 10-18 years
nLocation: Hyderabad
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nQualification: CA/ CPA Mandatory
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nRole Overview
nThe Vice President – Operations will be responsible for the overall operational performance of
nour client's Accounting, Tax, Payroll, Compliance and CFO Services functions.
nThis is a strategic leadership role responsible for building scalable operating systems,
nstrengthening service delivery, improving productivity and quality, developing operational
ntalent, and driving technology-enabled transformation across the organization.
nThe ideal candidate will combine strong operational leadership with a deep understanding of finance and accounting services, preferably within a U.S. accounting, tax, payroll, compliance, outsourcing, BPO, CAS or qualified services environment.
nThe VP – Operations will work closely with the Founder/CEO, functional leaders, Product and
nTechnology teams, and Client Success/Sales teams to translate business objectives into effective
noperational execution.
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nKey Responsibilities




nOperations Strategy: Develop and execute scalable operations strategies across
nAccounting, Tax, Payroll, Compliance and CFO Services.
nService Delivery: Oversee end-to-end service delivery, ensuring high standards of
nquality, accuracy, timeliness and client satisfaction.
n Process & Automation: Standardize processes, improve operational efficiency and
ndrive automation in partnership with Product and Technology teams.
n People Leadership: Build, lead and develop high-performing operations teams,
nmanagers and functional leaders.
n Performance Management: Establish operational KPIs and dashboards to monitor
nproductivity, quality, SLAs, capacity and profitability.
n Capacity & Scalability: Lead workforce planning and operational readiness to
nsupport business growth and seasonal demand.
n& Risk: Strengthen quality-control frameworks, operational controls and
ncompliance processes.
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📌 Vice President (Hyderabad)
🏢 Adept Global
📍 Hyderabad