13 Sep
|
Learnyst
|
Bengaluru
13 Sep
Learnyst
Bengaluru
Customer Success Executive - Creator Growth
? Bengaluru (On-site)
? Full-time
? Salary: ₹6 - 8 LPA (based on experience) + Monthly sales Incentives
? Experience: 1 - 4 Years
About Learnyst
At Learnyst, we are helping educators and creators build their own online academies and turn their knowledge into sustainable businesses.
Unlike traditional SaaS companies where customer success ends after onboarding, we stay invested in what happens after the purchase helping creators launch, sell, and grow.
We are looking for a Customer Success Executive - Creator Growth who will own the growth journey of our creators and help them achieve measurable revenue outcomes.
What You’ll Do
As a Customer Success Executive, you will:
- Own a portfolio of online creators, educators, and entrepreneurs after they join Learnyst
- Guide them from academy setup → course launch → first sales → revenue growth
- Conduct onboarding calls and ensure creators successfully start their journey
- Help creators define their target audience, course strategy, pricing, and launch plan
- Drive creator engagement through workshops, check-ins, and growth programs
- Identify blockers and coach creators towards achieving milestones
- Track creator progress and ensure consistent execution
Your goal is easy:
Help creators succeed and grow their online education business.
Success Metrics
You will be measured on:
- Revenue generated by your creator portfolio
- Creators achieving their first sale within the expected timeline
- Workshop participation and execution
- Customer engagement and retention
- Quality of creator conversations and follow-ups
What We’re Looking For
You should have:
- 1-4 years of experience in Customer Success, Account Management, Inside Sales, or Client Success roles
- Strong communication and relationship-building skills
- Comfort speaking with customers daily over calls
- Experience working in SaaS, EdTech, creator economy, or digital products is a plus
- Understanding of digital mar
📌 Hiring: Customer Success Executive (Bengaluru)
🏢 Learnyst
📍 Bengaluru