Job Description
? Hiring Alert | Service Desk L1 Support – Pune/Bangalore ?
nWe are looking for IT Service Desk professionals for an L1 support role.
n? Experience: 1–5 years (Mandatory in IT Service Desk / Tech Support)
n? Location: Pune
n? CTC: Up to 5.5 LPA (Based on experience; up to 30–35% hike)
n? Notice Period: Max 15 days
n? Shift: US / 24x7 Rotational | 100% WFO
n? Mandatory Skills:
nServiceNow Ticketing | Office 365 | Active Directory | Basic Azure AD | Outlook | MS Teams | Basic Networking
n? Role Highlights:
n• L1 technical support via calls, chat & tickets
n• Password reset, account unlock, user support
n• O365 / Windows / Outlook / Teams troubleshooting
n• Incident handling & ServiceNow updates
n• SLA-based resolution & escalation
n⚠️ Requirements:
n• Excellent communication skills
n• Full time Graduate (Certificates mandatory)
n• Willingness to work in rotational shifts
n? Interested candidates can share CV: [email protected]
n? Please mention subject line: Service Desk - Pune/Bangalore
n#Hiring #ServiceDesk #L1Support #ITJobs #PuneJobs #ServiceNow #Office365 #ActiveDirectory #ImmediateJoiners

📌 Service Desk Specialist-Support (Pune)
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