Associate Program Director – Program Management
Location: Bengaluru
Experience: 14 - 16 Years

About the Role
We are seeking a highly experienced Associate Program Director to lead large-scale programs and strategic customer engagements. The ideal candidate will have a strong background in program delivery, stakeholder management, Agile execution, and operational governance, along with the ability to drive business outcomes across complex and distributed teams.
This role requires a seasoned leader who can own end-to-end program delivery, manage customer relationships, ensure operational excellence, and drive continuous improvement while maintaining high standards of quality, predictability, and customer satisfaction.
Key Responsibilities

Program & Delivery Leadership
- Lead and manage large-scale, multi-project programs with complete ownership of delivery, quality, timelines, and customer satisfaction.
- Drive successful execution of complex programs across distributed and cross-functional teams.
- Oversee end-to-end Software Development Life Cycle (SDLC) activities,



from planning and estimation to deployment and support.
- Establish delivery governance, project tracking mechanisms, and performance monitoring frameworks.
- Ensure programs are delivered within scope, budget, and agreed timelines.

Stakeholder Management
- Build and maintain robust relationships with customers, business leaders, and internal stakeholders.
- Serve as the primary point of contact for program governance, escalations, delivery reviews, and strategic discussions.
- Collaborate with stakeholders on project requirements, staffing plans, financials, contracts, and resource management.
- Provide regular status updates, executive-level reporting, and actionable insights to customers and leadership teams.

Risk & Escalation Management
- Proactively identify project and program risks and implement mitigation strategies.
- Manage critical issues and escalations effectively while minimizing busine

📌 Associate Program Director (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru