Job Description

Position Title
Application Support Engineering (ASE)

Experience
4-8 Years

Location
Mumbai

Role Summary
We are looking for a skilled Monitoring & Automation Engineer with robust expertise in ITRS Geneos. The role will be responsible for designing, implementing, configuring, and maintaining enterprise monitoring solutions while driving automation initiatives across technology operations teams.
The ideal candidate should have hands-on experience with Geneos architecture, gateway setup, netprobes, samplers, alerting frameworks, dashboards, integrations, and operational automation using scripting technologies.

Key Responsibilities
ITRS Geneos Administration & Engineering
- Administer and maintain the ITRS Geneos monitoring platform.
- Configure Gateways, Netprobes, Samplers, Rules, Actions, and Alerting mechanisms.
- Design and implement monitoring solutions for applications, infrastructure, and middleware platforms.
- Build and maintain Active Dashboards and custom monitoring views.
- Develop monitoring standards, templates, and best practices.




- Perform platform upgrades, patching, capacity planning, and performance optimization.
- Integrate Geneos with enterprise tools and notification systems.

Automation & Tooling
- Develop automation solutions using Python, Shell Scripting, or PowerShell.
- Automate monitoring deployment, configuration management, health checks, and reporting processes.
- Design reusable frameworks to reduce manual operational effort.
- Develop integrations using APIs and automation workflows.
- Create automated dashboards, reports, and operational metrics.

Monitoring Strategy & Governance
- Define monitoring standards and onboarding processes.
- Work closely with infrastructure, middleware, cloud, and development teams to establish monitoring requirements.
- Drive continuous improvement initiatives within monitoring and observability platforms.
- Ensure monitoring coverage and operational effectiveness across the technology l

📌 Application Support Engineering (Mumbai)
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