Minimalist Panjim is looking for a friendly and professional Front Office Associate to manage guest interactions and ensure a smooth check-in and check-out experience. The role requires strong communication skills, attention to detail, and a guest-first attitude.

Key Responsibilities:

• Welcome guests and handle check-in and check-out procedures.

• Manage reservations, room allocations, and guest requests.

• Respond to phone calls, emails, and walk-in inquiries.

• Coordinate with housekeeping and other departments to ensure guest satisfaction.

• Maintain accurate guest records and billing.

• Provide information about hotel services, facilities, and local attractions.

• Resolve guest complaints or concerns professionally.

• Ensure the front desk area is organized and presentable at all times.

Requirements:

• 0–2 years of experience in hotel front office or hospitality.

• Positive communication skills in English and Hindi (additional languages are a plus).

• Knowledge of ezze pms reservation systems and MS Office.

• Qualified appearance and guest-focused attitude.

• Ability to work versatile shifts, including weekends and holidays.

📌 Front Office Associate (Panaji)
🏢 Minimalist Hotels
📍 Panaji