Job Type: Full-time

Meridian Watches is looking for a Customer Service Representative to join our team in Mohali. You’ll be responsible for providing transparent, timely and helpful support throughout the customer journey.Key ResponsibilitiesHandle customer queries across email, WhatsApp and other support channelsAssist with orders, deliveries, replacements and warranty queriesCoordinate with courier partners to resolve delivery-related issuesAssist with refunds and payment-related queriesManage customer requests using e-commerce platforms and toolsWhat We’re Looking For1–3 years of customer service experienceStrong written and verbal communication skillsPrior experience with an e-commerce company is preferredFamiliarity with Shopify, Shiprocket, payment gateways or similar tools is preferredOrganised, detail-oriented and solution-focusedComfortable working full-time from our Mohali officeExperience: 1–3 yearsLocation: Mohali, PunjabEmployment: Full-time, On-site

📌 Hiring: Customer Service Representative (Chandigarh)
🏢 Meridian Watches
📍 Chandigarh