Mule Soft Support Lead / Senior Mule Soft Support Engineer

Experience: 7-10 Years

Location: PAN India

Employment Type: Full-Time

Role Overview

We are seeking an experienced Mule Soft Support Lead / Senior Mule Soft Support Engineer to manage production support, API maintenance, incident resolution, and minor enhancement activities on the Mule Soft Anypoint Platform. The ideal candidate should have strong expertise in Mule 4, API integrations, troubleshooting, ticket governance, and production support operations.

Mandatory Skills (Must Have)

- 7-10 years of experience in Mule Soft application support and API maintenance
- Solid experience in designing, developing, and supporting APIs using Mule Soft Mule 4.4+
- Hands-on expertise with Mule Soft Anypoint Platform




- Strong knowledge of REST APIs, HTTP, JSON, and XML
- Good understanding of Data Weave 2.0
- Experience with Mule 4 flows, connectors, and error handling frameworks
- Strong understanding of integration patterns including:
- Point-to-Point
- Publish-Subscribe
- Experience in production support, incident management, and troubleshooting
- Hands-on experience with Service Now (SNOW) ticket management
- Working knowledge of Git or any version control system
- Experience working in Agile and SDLC environments
- Willingness to work in shifts and support global operations

📌 MuleSoft Support Lead (India)
🏢 Tata Consultancy Services
📍 India